Return & Refund Policy

At Namma Store India, we strive to ensure a smooth and satisfactory shopping experience for our customers. Please read our return and refund policy carefully.

Return Eligibility

Returns are accepted only in the following cases:

• The product received is damaged
• The product received is defective
• The product received is incorrect

To be eligible for a return, the issue must be reported within 5 days of receiving the order.

How to Request a Return

To initiate a return request, please contact our support team via email at:
support@nammastoreindia.in

Kindly include your order ID and a brief description of the issue. Our team will review the request and guide you through the next steps if the return is approved.

Return Conditions

• The product must be unused and in its original packaging
• All accessories and items included in the original package must be returned
• Returns are subject to verification and approval by our support team

Refund Process

Once the returned product is received and inspected, and the return is approved, the refund will be processed to the original payment method. Please allow a few business days for the refund to reflect, depending on your payment provider.

Unboxing Video (Recommended)

We recommend recording an unboxing video at the time of delivery. This helps us resolve issues related to damaged or incorrect products more efficiently.

Need Help?

If you have any questions regarding returns or refunds, please reach out to us at support@nammastoreindia.in. Our team will be happy to assist you.